Our experience was very positive (and fun). Chanin Dirks was great to work with and we will be calling him in the future. I already told friends and family they must go to this dealer. Everyone was very professional and friendly.
Had a great experience buying my first new car (2012 Honda Civic). I went in there at 9am and drove out with my car by noon! Andy Russell was so nice and very considerate of me considering I had that deer in the headlights look about me. He explained everything to me and I didn't feel pressured at all. I especially appreciate the extra length he went to to find me the right car. He already knew he had the deal when he suggested he drive another color over and park it next to the one I was ready to buy. He said why don't you look at both of them in the sun and see what you think. I fell head over heels over the other color and I am thrilled with my new purchase. Also, it's not often that my 4 irish brothers agree on anything but they all gave it a thumbs up!
We had recently worked with Chanin on the purchase of another Honda and this experience was just as easy and comfortable as the first. I am happy to support a locally owned business and really enjoy dealing with Chanin and Randy Kuehl Honda. I would definitely buy another car from them in the future.
Scott really worked for me. I was in a hurry, I knew what I was looking for and the price. Scott made it happen. He stayed late on a friday to wait for me to get there, and had the financing fella (Breck) stay as well.
We are so far very pleased with the used Honda Pilot 05 we purchased from R.Kuehl. Matt Smith was an excellent salesman and went out of his way to help us and make us feel 'important'. We had a bad experience with the Honda dealership in Waterloo, so we were not very keen on working with Honda again...but decided to take a chance on it and now very glad that we did. Thanks Matt for your honestly and helpfulness.
Steven Noehl was great to work with he was able to help us find a decent car for what we were looking for thank you Steven for helping us.
I had a great experience with this dealer. I would highly recommend to a family member or friend. They worked with me on my lease/trade and got me into the vehicle I wanted at fair market price. Scott Workman did a terrific job of covering everything throughout the sales process.
We were extremely pleased with the service, knowledge and friendliness with which we were treated at Randy Kuehl Honda. We were shown how to operate the features on our car, everything was ready on time, paperwork was fast and efficient. Great!
My wife and I purchased a certified used 2011 CR-V toward the end of February 2012. Our salesman was Steve Noehl who did an excellent job of answering our questions and concerns as we went through the buying process. No high pressure sales tactics just laid it out there for us to make a decision that we were comfortable with. My wife is the main driver and she is very pleased with the vehicle. When she is happy - all is well in my world.
Worked with Paul Webster and the experience was great! Easy to work with and flexible got a great price and my wife is thrilled with her ner civic. We would highly recommend both the dealer and Paul!
After the birth of our first born son in 1994, my husband had to sell his motorcycle and buy a 4-door car. We came into your dealership and drove out with a new Honda Civic. My husband has babied this car almost as much as he has our kids! 4 kids, 271,073 miles, and 16 1/2 years later his car has finally hit an "injury" that is unrepairable making it unsafe to drive. Even though my husband is the General Manager of Schenker Logistics and drives dignitaries from his company around when they come to town, he has accepted the razzling from others and refused to trade in his car. The car mechanically is still sound -- great engine and still gets 39 miles per gallon! It's just literally crumbling around him both inside and out. We never imagined 16 years ago that he would still be driving this car nor did we envision the impact it would have on us. it has driven us on many, many vacations and was reliable for all the miles it shows. My husband is really struggling with moving on to a new car, but I can guarantee you it will be a Honda again! Unfortunately we have moved out to Ohio and won't be able to visit your store, but please know the quality and durability of the vehicles you are representing!
JulieS
I had a great experience with Randy Kuehl Honda. My salesman, Ray Krauss, was very helpful and worked hard to make the deal. They were very competitive on sales price and trade in value. The salesman went over all the features of my new car and even called to see how liked my car the next day. Great service!
mkisling
Randy Kuehl Honda was a joy to work with. The salesperson was cordial, friendly, and knowledgeable. This is our 3rd vehicle from Honda and we have been very satisfied with the sales and service on all of the vehicles. The leasing program is excellent.
20pilot11
I had great experience dealing with Randy Kuehl Honda, Cedar Rapids, IA. I just purchased a pre-owned 2007 Honda Accord from Randy Kuehl Honda and would highly appreciate Mr.Scott Workman's genuine way of salesmanship and commitment for customer satisfaction. Very patient in dealing and great attitude. Works with you to suit your requirements. I would definitely recommend this dealer and Mr.Workman. - One Satisfied Customer :-)
amit602
I had a great experience with Randy Kuehl on my second lease, just as good as the first lease. Chanin was great about keeping me in the loop on the progress of finding my vehicle. The monthly payment was very close to what I paid previously, which made me happy.
3cuties
We would highly recommend Scott Workman and Randy Kuehl Honda. This is the second time we have purchased from Scott at Randy Kuehl, and each time, Scott worked hard to locate the right vehicle at the right price for our family. This time our 2001 Odyssey was totaled in an accident, and we needed a replacement ASAP. Scott kept us informed on available 2010 Odysseys, financing options, and expedited the delivery process. I have no doubt that we will continue to use Randy Kuehl as our auto dealer of choice.
Langenfeld
Chanin was knowledgeable and friendly. They gave me a good deal on my trade in and on the new Honda Ridgeline. The service department contacted me right away to take care of the undercoating and had the service completed before they said that they would. The service department also gave me a loaner car to use while they were undercoating my new truck.
kahoback
Outstanding experience purchasing a new Ridgeline. Ray went above and beyond in his meticulous knowledge and attention to detail in explaining this vehicle and also addressing any questions that I had. Ray made sure I understood everything and went through a thorough introduction when the vehicle was ready for pickup. I live approximately 50 miles from the dealer. During the process Ray would call with any questions or ideas. When vehicle was ready I drove to dealer and picked up. If you go to Randy Kuehl Honda make sure to ask for Ray.
DLouie
Looking to replace an aging minivan and had narrowed our choices down to 3 choices with the Odyssey being one of them. Also looking at getting a closeout deal on 2010 model.
Our initial stop was right around closing time and it was busy. As we were driving off, Chanin stopped us briefly to invite us back. We took him up on it and are glad we did. He is knowledgeable about the vehicle and seemed genuinely interested in earning our business rather than just having it.
In the end we got a fair price based upon what I found on Edmunds.com and a couple of other sites. There was some salesmanship in terms of add-ons and pricing, but not more than expected and not pushy in any way - it was always respectfully done. We got the vehicle we wanted. We got treated well and are comfortable that we'll continue to get treated well by the service staff and others.
Bottom line is that we felt at home not only with the vehicle and deal that we got, but with the dealer as well. We would highly recommend Chanin as he was great to work with.
odyssey_owners